How do I install and update the app?

The Hinge Health mobile app works with most iOS and Android smartphones and tablets, so your program can go everywhere you do.

To install the app on your device, search for "Hinge Health" in the App Store (iOS) or the Google Play Store (Android), or follow the step-by-step instructions here.

We recommend keeping your Hinge Health app up-to-date for the best performance. Your device must be connected to the internet to check for and install app updates.

Here are the steps to check for available updates in your app:

1. Open the Hinge Health app
2. Tap the Settings icon in the top right corner of the home screen
3. Scroll down to App version
4. If you see Update available, then there is a newer version of the app available for download
5. Tap UPDATE to install the latest app version

Can't log in to the App Store or Play Store?

Your device may require you to sign in to your Apple ID or Google account to download apps. Follow the steps here to get signed in. 

Can't find the Hinge Health app?

You may need to update your device or change your country. Check out this article for more information.

Seeing a notice that your device is not compatible?

You may need to update the operating system on your device before installing Hinge Health. Follow these steps to update your device.

App update stuck on loading?

• If your app update stalls, check that your device has an active internet connection.
• You also could be getting stuck on this screen because of your device's security settings. Go to the Settings on your device and allow updates from the Hinge Health app. Specific settings will vary by device. Call our team for support with your device.
  • Instructions for Lenovo tablet: 
  • 1. From the tablet home screen, go to Settings
  • 2. Select Apps & Notifications
  • 3. Choose Special app access
  • 4. Tap Install unknown apps
  • 5. Toggle on Allow from this source for the Hinge Health app
  • 6. Return to the app and try the update again