Your employer or benefit plan covers the cost of your program. To do this, some employers and benefit plans ask us to submit a claim to your insurance company. Your employer or benefit plan then reimburses the insurance company in bulk for all of the paid claims.
Your insurance company may send you a letter explaining your benefits when the claim is processed. This Explanation of Benefits (EOB) letter is an automatic notice, not a bill. If you ever have a question about an Explanation of Benefits (EOB) you received, let us know. We’ll be happy to look into it for you and get the claim reprocessed if necessary.
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