How it works

Your employer or benefit plan covers the cost of your program. To do this, some employers and benefit plans ask us to submit a claim to your insurance company. Your employer or benefit plan then reimburses the insurance company in bulk for all of the paid claims.

Explanation of Benefits (EOB)

Your insurance company may send you a letter explaining your benefits when the claim is processed. This Explanation of Benefits (EOB) letter is an automatic notice, not a bill. A correctly processed EOB will show that you owe $0 for your Hinge Health benefit.

If you ever have a question about an Explanation of Benefits (EOB) you receive, Hinge Health will investigate it for you and get the claim reprocessed if necessary. Contact the support team for help.